Ft2 Privacy Policy — User Information Protection
Effective Date: 1 January 2026
This Privacy Policy explains how ft2 collects, uses, stores and protects your personal information as a user of our platform in Malaysia. We are committed to keeping your privacy protected at all times.
1. Information We Collect
When you register and use the ft2 platform, we collect several categories of information to ensure the service runs smoothly and securely. The types of information collected are as follows:
- Account Information: Full name, email address, phone number, date of birth, and the password set during registration.
- Identity Verification Information: A copy of your identity card or passport is required to verify your identity before your first withdrawal is processed.
- Payment Information: Bank account numbers, bank names and digital wallet details used for deposits and withdrawals in Malaysian Ringgit (RM).
- Device & Browser Information: IP address, device type, operating system, browser type, and general location data for security and fraud detection purposes.
- Usage Data: Records of in-platform activity, including games played, bets placed, login times, and transaction history.
- Cookies & Tracking: Data collected through cookies, pixels, and similar tracking technologies as you browse the ft2 platform.
All of this information is collected on the basis of platform operational requirements, legal compliance, and improving the overall user experience.
2. How We Use Your Information
Ft2 uses collected information solely for legitimate purposes related to the operation of the platform. The following are the primary purposes for which your data is used:
- Creating and managing user accounts and ensuring login security.
- Processing deposits, withdrawals and other financial transactions in Malaysian Ringgit (RM).
- Verifying user identity to comply with legal requirements and prevent fraud.
- Sending important notifications related to your account, transactions, and platform updates.
- Enhancing the user experience through usage pattern analysis and feedback.
- Detecting and preventing fraudulent activity, money laundering or platform abuse.
- Complying with applicable legal and regulatory obligations.
Ft2 will not use your information for third-party marketing purposes without your consent. We are committed to ensuring your data is used responsibly and transparently.
3. Cookies & Tracking Technologies
The ft2 platform uses cookies and similar tracking technologies to enhance platform functionality and security. Cookies are small data files stored on your device when you browse our website.
The types of cookies used include:
- Session Cookies: Temporary cookies that expire when you close your browser, used to maintain your active login session.
- Persistent Cookies: Cookies stored for a set period to remember your preferences and settings.
- Analytical Cookies: Used to understand platform usage patterns and improve the overall user experience.
You can manage or delete cookies through your browser settings at any time. However, deleting certain cookies may affect the functionality of the ft2 platform you access.
4. Data Storage, Security & Third-Party Sharing
Storage & Security
All personal information collected by ft2 is stored on secure servers with appropriate encryption protection. We apply reasonable technical and organisational security measures to safeguard your data against unauthorised access, loss, misuse or accidental disclosure.
Your payment and transaction information is stored in separate systems with layered security to ensure your financial data remains protected at all times. Data will be retained for as long as your account is active or as required to fulfil our legal obligations.
Sharing with Third Parties
Ft2 does not sell, rent, or distribute users' personal information to third parties for marketing purposes. However, we may share information with selected third parties in the following circumstances:
- Payment service providers required to process transactions in Malaysian Ringgit (RM).
- Regulatory authorities or law enforcement agencies where required by law.
- Technical service providers who assist in platform operations under strict confidentiality agreements.
All third parties who receive your data are bound by confidentiality obligations and are only permitted to use that data for the purposes specified.
5. User Rights & Policy Changes
Your Rights as an ft2 User
As an ft2 platform user, you have the following rights regarding your personal information:
- Access Rights: You have the right to request a copy of the personal information we hold in relation to your account.
- Right to Rectification: If your information is inaccurate or out of date, you may request that we update or correct it.
- Right to Erasure: You may request the deletion of your account and personal data, subject to any legal obligations that may require us to retain certain records for a specified period.
- Right to Object: You may object to the processing of your data for specific purposes, including opted-in marketing communications.
To exercise any of the rights above, please contact the ft2 support team by email at: [email protected]. We will process your request within a reasonable timeframe.
Changes to This Privacy Policy
Ft2 reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any significant changes will be communicated via in-platform notifications or to your registered email address. The effective date at the top of this page will be updated each time a change is made. Your continued use of the ft2 platform after any changes take effect constitutes your acceptance of the updated policy.
If you have any questions or concerns regarding this Privacy Policy, please contact us at: [email protected]
Questions About Your Privacy?
Check the ft2 FAQ section for more information, or reach out to our team directly. Ready to get started? Sign up for a free account now.